Grainger is committed to providing equal treatment and opportunity to people with disabilities with respect to accessing services, accommodation and employment in a way that respects their dignity and independence. Grainger is committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (" AODA").
View our Accessibility Policies
View our Multi-Year Accessibility Plan
View our Summary of Customer Service Policy
Notice of AODA Policy and Feedback Process
Provision of Goods or Services to People with Disabilities in Ontario
At Grainger, we strive to improve accessibility for our customers with disabilities. Pursuant to the Accessibility for Ontarians with Disabilities Act, we have developed Accessibility Policies which are available at www.grainger.ca and upon request at our branches.
We welcome any comments, questions and suggestions you may have about the provision of our goods or services to people with disabilities in Ontario. Please contact us as follows to share your comments.
At our branches, by email, in person or by phone.
By mail, write to:
Grainger Canada
123 Commerce Valley Drive East, Suite 700
Thornhill, Ontario L3T 7W8
Attention: Senior Director, Customer Experience Excellence
Email us at: accessibility@grainger.ca
Phone number: 1-800-668-8989
Thank you,
Grainger
